How to subscribe to High IQ Pro

High IQ Pro is the paid plan in the app. Apple bills it. The monthly and yearly plans do not include a free trial.

Price

In the United States, High IQ Pro is $13.99 a month or $119.99 a year. The yearly plan is charged once a year.

The paywall shows Annual and Monthly. Annual is selected first. It shows the price for your App Store account before you pay. A yearly option may also show a per-month equivalent. In the United States you are still charged $119.99 once a year.

Note: Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Manage them in App Store settings.

What Pro adds

Subscription & Billing, and a locked feature, list the same items under What Pro adds:

• An AI chat that knows your stash
• A notebook for every order
• Orders read from receipts
• Your personal rankings
• Your full Taste Profile

Before you start

• Sign in. If a locked feature shows Sign in to get Pro, sign in first.
• Use the Apple ID you want Apple to bill.
• Keep your iPhone connected to the internet.

Steps: subscribe from the paywall

Open the paywall from a locked feature, or from Settings.

From a locked feature, tap Get Pro.

From Settings:

1. Tap Profile in the tab bar.
2. Tap Settings.
3. Under Account, tap Subscription & Billing.
4. Tap Get Pro.

On the paywall:

1. Choose Annual or Monthly.
2. Tap Start Pro.
3. Confirm the purchase with Apple.

The paywall also includes Restore purchases, Terms of Use and Privacy Policy.

When Pro is active, Subscription & Billing shows High IQ Pro. The screen says Apple handles billing. If a change does not show yet, wait a minute and reopen the screen.

Restore purchases

Use this when you reinstall High IQ, or use another iPhone, and Pro does not show.

1. Tap Profile, then Settings.
2. Under Account, tap Subscription & Billing.
3. Under Billing actions, tap Restore purchases.

While it runs, the row shows Restoring….

• Purchases restored. Pro is active on this phone.
• Nothing to restore. This App Store account has no active Pro plan. Sign in to the App Store with the Apple ID that bought Pro, then try again.
• Couldn’t restore purchases. Try again in a moment.

Cancel

Cancelling stops the next renewal. Pro stays on until the end of the period you already paid for. Deleting your High IQ account does not cancel the subscription. Read How to delete your High IQ account.

In the app, when you are subscribed:

1. Tap Profile, then Settings.
2. Under Account, tap Subscription & Billing.
3. Under Billing actions, tap Manage billing.
4. Change or cancel the plan in the App Store. The row says “Change or cancel your plan in the App Store.”

On your iPhone, without opening High IQ:

1. Open Settings.
2. Tap your name at the top.
3. Tap Subscriptions.
4. Choose High IQ and cancel.

If the last payment did not go through, the row is Update payment method instead of Manage billing. Fix the payment in the App Store to keep Pro.

Refunds

Apple handles refunds for High IQ Pro. High IQ cannot refund an App Store charge.

1. Open reportaproblem.apple.com.
2. Sign in with the Apple ID that paid for High IQ Pro.
3. Find the High IQ charge and request a refund.

Redeem a code

An Apple offer code for Pro is separate from an invite code.

To redeem an Apple offer code:

1. Tap Profile, then Settings.
2. Under Account, tap Subscription & Billing.
3. Under Billing actions, tap Redeem code. The subtitle says “Redeem an Apple offer code for Pro.”
4. Enter the code in Apple’s sheet.

During first open, the paywall has a Redeem a code link under it. That link opens the same Apple sheet.

Apply invite code, under Account, is a different row. It admits you to High IQ. Its sheet says Apple offer codes are redeemed in Subscription. Read How to use an invite code.

If Apple’s sheet does not open, the app says “Apple redemption could not open or refresh.” Try again. If you already redeemed the code, tap Restore purchases.

You can also open the App Store app, tap your profile picture, then tap Redeem Gift Card or Code.

If you still need help

Email hello@highailabs.com. Include your iPhone model, your iOS version, the High IQ app version, and what you were doing. Do not send a payment card number.