High IQ Help Center
Guides, walkthroughs and answers for the High IQ iPhone app.
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New to High IQ?
Start here
The quickest path from download to your first insight.
- Reference What High IQ does and who it is for Learn what High IQ is, what you can record and look up in the app, and who it is made for.
- How-to How to sign in or create an account Sign in to High IQ with Apple or Google, or create a new account, so your records save to your profile.
- How-to How to set up High IQ on first open Follow the first-open steps in High IQ: the age check, a short tour of your Den with Professor High, sign-up, and the optional setup questions.
- How-to How to use an invite code Enter your five-digit High IQ invite code on first open, or apply a code later in Settings, and learn what each error message means.
Browse by topic
Help categories
Every feature in the app, grouped by what you want to do.
Getting Started
Download High IQ, sign in, and take your first steps in the app.
7 articlesFinding & Exploring Strains
Search the strain database, read strain profiles, and save favorites.
11 articlesStash, Orders & Dispensaries
Track what you own, import orders, scan labels, and manage dispensaries.
14 articlesNotebooks & Stories
Turn orders and stash items into guides, then share or organize them.
6 articlesProfessor High
Ask the in-app AI guide questions and understand how it uses your data.
3 articlesProfile & Taste Profile
Your profile, taste patterns, rankings, achievements, and activity.
9 articlesAccount, Settings & Privacy
Sign-in, settings, privacy, Gmail access, data requests, and account deletion.
10 articlesTroubleshooting
Fix sign-in, import, sync, and performance problems.
12 articlesFrequently Asked Questions
Quick answers to the questions people ask most about High IQ.
5 articlesMost read
Popular articles
- How-to How to sign in or create an account Sign in to High IQ with Apple or Google, or create a new account, so your records save to your profile.
- Walkthrough How to spend your first week with High IQ A day-by-day guide to your first week in High IQ: set up the app, save strains, record your stash and try the main features.
- How-to How to search for strains Search strains by name, effect, or terpene from the Search tab, and learn how to read the results list.
- Reference How to read a strain page Learn what each part of a strain page shows, from quick hits and terpenes to sources and your own label data.
- Reference How to use the Stash tab See what the Stash tab shows, how to search, sort and filter your products, and what to do when the tab is empty or cannot load.
- How-to How to add an order by scanning a receipt Take or choose a photo of a dispensary receipt to log an order in High IQ, then check the items before you save.
- Reference What are notebooks in High IQ? Learn what a notebook is, where notebooks come from, and how to find them in the Notebooks tab.
- How-to How to ask Professor High a question Open Professor High, agree to AI chat, send a question, attach an image, and manage your saved chats.
- Troubleshooting Can't sign in: what to do Fix Apple or Google sign-in problems in High IQ, including a dropped connection, a failed sign-in, and two-factor codes.
- Troubleshooting Order import failed: what to do Fix an order that fails to paste, scan or import from a receipt, and retry without creating duplicate orders.
- FAQ Frequently asked questions about High IQ Quick answers to the most common questions about High IQ, what it does, who it is for, and what it does not do.
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